Nationwide Title Clearing, Inc., is a very successful title and document processing company located in Palm Harbor, Florida. Established in 1991 as a local firm, it is now one of the world’s largest and fastest-growing company in its industry. Eight out of ten of the top retail mortgage and title companies in America use Nationwide as their primary document source.
The company has earned recognition for five of the past six years as belonging in the top 100 best places for employees to work, in a third-party survey conducted by the Tampa Bay Times. It is a fact that employees like to work at Nationwide because it is challenging, pay and benefits are great, and it is a fun place to work.
Even though the mortgage document business is a high threshold, stressful business, Nationwide trains their employees to handle it with ease. Only the best, most qualified people are hired, but that is what makes the company tick. They go through the most thorough of training and then they have 100 advanced educational modules to further learn their craft. Some of these modules take months to complete, but they are instrumental to employee advancement to supervisory and management positions.
Nationwide handles all phases of document processing including lien releases, assignments, document retrieval, nationwide abstractor services, final document processing, assignment verification, current owner verification, lien verification reports, and much more. Only with great employees, excellent leadership and the very latest in software and technological sophistication could all of this be possible on such a massive scale.
John Hillman, CEO of Nationwide spoke at a recent industry convention, and he said that without good company morale it is impossible to achieve anything worthwhile over a consistent period. The mortgage industry is a high-stress industry, one where there is early burnout. That is not the case at all with Nationwide where employees tend to stay on and are happy working there.
Hillman went on to say that compliance is a much-discussed topic in the industry, but there are not much in the way of facts to indicate that it is improving much. Hillman went on to say that compliance improves when company goals are set so that everyone buys in on the process. Then when the objectives are met, everyone gets the credit. That makes the process more enjoyable, and everyone shares in the success. Not just monetary success either, but the emotional achievements are just as rewarding.
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