For decades, Securus Technologies has been known to provide a one of a kind technology for the correctional facility. The technology has improved security for inmates and is making the work of jail wardens easy. However, the innovation did not come easy; it required a lot of innovation and dedication to produce such a masterpiece of work. One clear thing is that the management of the company has had a high impact in achieving its success. In July 2008 when Rick Smith took over as the CEO of Securus Technologies, the company registered more numbers in development.
The outstanding achievements of a Rick cannot be vividly understood without reflection into his past. When he took over the leadership of the company, many people had confidence in him because of his experience. Read more on PRNewsWire.com.
Smith has a rich educational background. He spent a lot of time and resources to gather his management skill. He studied at the State University of New York, Buffalo where he graduated with a bachelor degree in Engineering. Rick also has an associate’s degree from Rochester Institute of technology and an MBA from the University of Rochester.
His work experience prepared him well for the job at Securus. From 1972 to 1998, he worked for Global Crossing North America In as the controller and chief information officer. He was later appointed the president of Frontier Information Technologies. Another institution that enjoyed the services of Rick Smith is Midwest Telephone Operations. In this firm, he served as financial manager, business development director and the vice president.
The peak of his career was with Securus Technologies. Rick Smith is based in the company’s headquarter in Dallas Texas. His tenure has seen the company increase its service base, with a wide range of product and services. Currently, more than one million inmates and 26,000 correctional facilities enjoy the services of Securus Technologies. Today many jails can swiftly respond to an emergency, have accurate reports, better communication, monitoring and biometric analysis and even offer information to the public, thanks to the leadership of Rick Smith at Securus. Visit securustechnologies.com for more info.
However, success was challenging. Rick had to ensure sufficient strategies are in place for his success. When he took over the leadership of the company he was aware of competitors such as Global Tel Link. To counter the competition, Smith ensured the business had a broad range of products and services. He further set up call center to improve the communication via the Securus’s technology.
Rick also ensured he had trained field agents that responded to the customers in time. The agent also enables the company to collect the right information which helped in improving their services.
Those who have either directly or indirectly involved with the correctional system appreciates The remarkable contribution of Rick Smith to Securus. It is an innovation that has brought peace and hope to many people.